Real help for every journey.
Report incorrect history, a broken experience, an accessibility barrier, an account problem, or a privacy concern.
Direct contact
Email christopherkaye25@gmail.com or use the form below. A separate non-residential business mailing address will be added before paid public launch.
A parent or legal guardian should contact TrekBound for any privacy or deletion request involving a child under 13. Never email passwords, full payment-card details, or sensitive location information.
Quick answers
Do I have to share location?
No. Location is optional. Search anywhere or explore the world instead.
Where is my progress?
Signed-in progress may synchronize through your account. Some preferences and offline data remain on this device. Clearing site data can remove device-only information.
How do I cancel Premium?
Once checkout opens, account settings will provide cancellation and billing management. See the Refund and Cancellation Policy.
How do I delete my account?
Use Data and account deletion for the available methods and what deletion covers.